MIND CHAT - an AI Chatbot Software: How It Works
Our advanced AI chatbot software and solutions come with intelligent language understanding systems and machine learning capabilities that allow you to capture the intent and utterance and promote customer self-service. Customers today are tech-savvy and prefer self-service over call queues. They expect an instant response and fast issue resolution through their preferred channels. our chatbot solution is designed to answer service/product-related queries using existing structured or unstructured data. Your customers can type or talk, and MIND CHAT leverages NLP (Natural Language Processing) to understand the intent and respond with appropriate answers.